Q. How much trust do you have in the following organisations to responsibly use any personal information they may have about you?
|
Total trust |
|
A lot of trust |
Some trust |
A little trust |
No trust |
Don’t know |
Not applic-able to me |
% change |
|
Total trust Sep 13 |
Total trust Jul 14 |
|
| The medical profession |
66% |
32% |
34% |
21% |
8% |
3% |
2% |
-1 |
73% |
67% |
||
| Law enforcement agencies |
53% |
20% |
33% |
27% |
14% |
5% |
2% |
-1 |
56% |
54% |
||
| Your employer |
43% |
18% |
25% |
22% |
9% |
4% |
22% |
-1 |
46% |
44% |
||
| Banks |
39% |
11% |
28% |
36% |
20% |
4% |
2% |
-5 |
45% |
44% |
||
| Companies you buy things from in person |
36% |
5% |
31% |
40% |
17% |
5% |
2% |
-2 |
44% |
38% |
||
| The Government |
32% |
6% |
26% |
32% |
30% |
4% |
2% |
+1 |
31% |
31% |
||
| Companies you buy things from online |
28% |
3% |
25% |
40% |
22% |
5% |
4% |
-2 |
27% |
30% |
||
| Insurance companies |
26% |
4% |
22% |
37% |
30% |
5% |
3% |
-1 |
26% |
27% |
||
| Mobile phone and internet providers |
24% |
3% |
21% |
42% |
28% |
5% |
1% |
+1 |
29% |
23% |
||
| TV networks |
19% |
3% |
16% |
40% |
32% |
6% |
4% |
– |
20% |
19% |
||
| Social media sites |
12% |
2% |
10% |
29% |
49% |
5% |
5% |
– |
12% |
12% |
The most trusted people/organisations to use personal information were the medical profession (66% trust), law enforcement agencies (53%), employers (43%) and banks (39%). The least trusted were social media sites (12%) and TV networks (19%).
Since this question was asked in July last year, the only significant change was a drop of 5% for banks (down from 44% to 39%).
Q. Which of the following statements is closest to your view?
|
Total |
|
Vote Labor |
Vote Lib/Nat |
Vote Greens |
Vote Other |
|
Aug 2014 |
|
| Governments having access to personal telephone and internet information is necessary to protect society from terrorist or criminal actions. |
41% |
32% |
67% |
17% |
30% |
37% |
||
| Governments are increasingly using the argument about terrorism to collect and store personal data and information, and this is a dangerous direction for society |
44% |
56% |
22% |
69% |
63% |
49% |
||
| Don’t know |
15% |
12% |
11% |
14% |
7% |
13% |
Opinions were divided between the two statements. 41% agreed more that “Governments having access to personal telephone and internet information is necessary to protect society from terrorist or criminal actions” and 44% agreed more that “Governments are increasingly using the argument about terrorism to collect and store personal data and information, and this is a dangerous direction for society”
Since this question was asked in August there has been a shift to agreeing that “Governments having access to personal telephone and internet information is necessary to protect society from terrorist or criminal actions” – from 37% to 41%.
personal data, personal information, privacy, Terrorism
Q. Which of the following statements is closest to your view?
|
Total |
|
Vote Labor |
Vote Lib/Nat |
Vote Greens |
Vote Other |
|
| Governments having access to personal telephone and internet information is necessary to protect society from terrorist or criminal actions. |
37% |
23% |
62% |
17% |
26% |
|
| Governments are increasingly using the argument about terrorism to collect and store personal data and information, and this is a dangerous direction for society |
49% |
63% |
27% |
80% |
60% |
|
| Don’t know |
13% |
14% |
11% |
3% |
14% |
49% of respondents agreed more with the statement that “Governments are increasingly using the argument about terrorism to collect and store personal data and information, and this is a dangerous direction for society “ and 37% agreed more with “Governments having access to personal telephone and internet information is necessary to protect society from terrorist or criminal actions”.
A majority of Liberal/National voters (62%) agreed more with “Governments having access to personal telephone and internet information is necessary to protect society from terrorist or criminal actions” while all other voter groups agreed more with the alternative statement.
55% of those aged 55+ also agreed more with the first statement and a majority of all other age groups agreed more with the second.
institutions, personal information, privacy, trust
Q. How much trust do you have in the following organisations to responsibly use any personal information they may have about you?
|
Total trust |
|
A lot of trust |
Some trust |
A little trust |
No trust |
Don’t know |
Not applic-able to me |
% change |
|
Total trust 24 Sep 13 |
|
| The medical profession |
67% |
32% |
35% |
22% |
8% |
2% |
* |
-6 |
73% |
||
| Law enforcement agencies |
54% |
19% |
35% |
28% |
14% |
3% |
1% |
-2 |
56% |
||
| Your employer |
44% |
18% |
26% |
21% |
9% |
3% |
22% |
-2 |
46% |
||
| Banks |
44% |
11% |
33% |
31% |
21% |
3% |
* |
-1 |
45% |
||
| Companies you buy things from in person |
38% |
4% |
34% |
40% |
16% |
5% |
* |
-6 |
44% |
||
| The Government |
31% |
5% |
26% |
32% |
31% |
5% |
1% |
– |
31% |
||
| Companies you buy things from online |
30% |
4% |
26% |
39% |
25% |
4% |
2% |
+3 |
27% |
||
| Insurance companies |
27% |
4% |
23% |
37% |
31% |
4% |
1% |
+1 |
26% |
||
| Mobile phone and internet providers |
23% |
3% |
20% |
41% |
31% |
4% |
1% |
-6 |
29% |
||
| TV networks |
19% |
2% |
17% |
38% |
34% |
6% |
2% |
-1 |
20% |
||
| Social media sites |
12% |
1% |
11% |
29% |
50% |
5% |
3% |
– |
12% |
The most trusted people/organisations to use personal information were the medical profession (67% trust), law enforcement agencies (54%), employers (44%) and banks (44%). The least trusted were social media sites (12%) and TV networks (19%).
Since this question was asked in September last year, the main changes have been declines of 6% for the medical profession, companies you buy things from in person and mobile phone and internet providers.
banks, employers, government, insurance companies, law enforcement agencies, medical profession, personal information, trust with information
Q. How much trust do you have in the following organisations to responsibly use any personal information they may have about you?
|
Total trust |
|
A lot of trust |
Some trust |
A little trust |
No trust |
Don’t know |
Not applicable to me |
|
| The medical profession |
73% |
35% |
38% |
19% |
4% |
3% |
* |
|
| Law enforcement agencies |
56% |
20% |
36% |
27% |
12% |
4% |
1% |
|
| Your employer |
46% |
19% |
27% |
21% |
7% |
3% |
22% |
|
| Banks |
45% |
13% |
32% |
32% |
19% |
3% |
* |
|
| Companies you buy things from in person |
44% |
7% |
37% |
37% |
14% |
4% |
* |
|
| The Government |
31% |
6% |
25% |
35% |
30% |
3% |
* |
|
| Mobile phone and internet providers |
29% |
4% |
25% |
40% |
27% |
4% |
* |
|
| Companies you buy things from online |
27% |
3% |
24% |
43% |
24% |
4% |
3% |
|
| Insurance companies |
26% |
4% |
22% |
36% |
33% |
3% |
1% |
|
| TV networks |
20% |
3% |
17% |
37% |
36% |
6% |
1% |
|
| Social media sites |
12% |
1% |
11% |
24% |
54% |
4% |
5% |
The most trusted people/organisations to use personal information were the medical profession (73% trust), law enforcement agencies (56%), employers (46%), banks (45%) and companies you buy things from in person (44%). The least trusted were social media sites (12%) and TV networks (20%).
Essential Report, personal information, Polling, polls, trust, trust in leaders, trust in media
Q. Thinking about your personal information that you sometimes have to give to organisations and companies, how much trust do you have in following organisations to handle your personal information appropriately?
| A lot of trust | Some trust | Little trust | No trust | Don’t know | |
| The medical profession | 39% | 40% | 12% | 7% | 2% |
| Banks | 19% | 40% | 27% | 13% | 2% |
| Governments | 12% | 38% | 28% | 20% | 2% |
| Australian companies | 6% | 43% | 35% | 13% | 2% |
| On-line companies | 2% | 25% | 41% | 29% | 3% |
| Political parties | 2% | 20% | 34% | 40% | 4% |
| Foreign companies | 1% | 18% | 36% | 41% | 4% |
| The media | 2% | 14% | 35% | 47% | 2% |
Of the organisations measured, the medical profession is the most trusted to handle personal information (79% a lot/some trust). Banks (59%) are trusted more that Governments (50%) or Australian companies (49%).
The media are the least trusted with 82% saying they have little or no trust in them.
People aged under 35 tend to be more trustful with their personal information – especially with Governments (58% a lot/some trust), banks (69%) and on-line companies (35%).