Trust in use of personal information

Jul 1, 2014

Q. How much trust do you have in the following organisations to responsibly use any personal information they may have about you?

 

Total trust

 

A lot of trust

Some trust

A little trust

No trust

Don’t know

Not applic-able

to me

% change

 

Total trust 24 Sep 13

The medical profession

67%

32%

35%

22%

8%

2%

*

-6

73%

Law enforcement agencies

54%

19%

35%

28%

14%

3%

1%

-2

56%

Your employer

44%

18%

26%

21%

9%

3%

22%

-2

46%

Banks

44%

11%

33%

31%

21%

3%

*

-1

45%

Companies you buy things from in person

38%

4%

34%

40%

16%

5%

*

-6

44%

The Government

31%

5%

26%

32%

31%

5%

1%

31%

Companies you buy things from online

30%

4%

26%

39%

25%

4%

2%

+3

27%

Insurance companies

27%

4%

23%

37%

31%

4%

1%

+1

26%

Mobile phone and internet providers

23%

3%

20%

41%

31%

4%

1%

-6

29%

TV networks

19%

2%

17%

38%

34%

6%

2%

-1

20%

Social media sites

12%

1%

11%

29%

50%

5%

3%

12%

The most trusted people/organisations to use personal information were the medical profession (67% trust), law enforcement agencies (54%), employers (44%) and banks (44%). The least trusted were social media sites (12%) and TV networks (19%).

Since this question was asked in September last year, the main changes have been declines of 6% for the medical profession, companies you buy things from in person and mobile phone and internet providers.

Approval of Royal Commission

Nov 19, 2012

Q. Do you approve or disapprove of the Government’s decision to hold a Royal Commission into child sexual abuse in institutions?

 

Total

Vote ALP

Vote Libs

Vote Greens

Cath-
olic

Ang-
lican

Other Protest-
ant

Other religion

No religion

Total approve

88%

92%

87%

95%

83%

88%

93%

86%

91%

Total disapprove

4%

2%

6%

3%

6%

6%

2%

3%

3%

Strongly approve

60%

66%

55%

72%

48%

61%

68%

56%

65%

Approve

28%

26%

32%

23%

35%

27%

25%

30%

26%

Disapprove

3%

2%

5%

2%

4%

5%

2%

3%

2%

Strongly disapprove

1%

*

1%

1%

2%

1%

1%

Don’t know

8%

5%

8%

1%

11%

6%

5%

11%

6%

88% approve of the Government’s decision to hold a Royal Commission into child sexual abuse in institutions and 4% disapprove.

The groups most likely to “strongly approve” were aged 65+ (71%), Greens voters (72%), Labor voters (66%), other protestants (68%) and those on incomes less than $1,000 pw (70%).

Trust in organisations and institutions

Oct 22, 2012

Q. How much trust do you have in the following institutions and organisations?

 

Total

trust

26 Sep 11

Total

trust

12 Jun 12

Total trust

22 Oct 12

A lot of trust

Some trust

A little trust

No trust

Don’t know

% change

The High Court

72%

60%

63%

26%

37%

21%

10%

6%

+3

The ABC

46%

54%

59%

20%

39%

26%

8%

6%

+5

The Reserve Bank

67%

49%

53%

16%

37%

28%

12%

8%

+4

Charitable organisations

61%

50%

53%

9%

44%

33%

10%

5%

+3

Environment groups

45%

32%

36%

8%

28%

35%

24%

6%

+4

The Commonwealth Public Service

  49%*

30%

33%

6%

27%

41%

16%

10%

+3

Your local council

na

na

32%

4%

28%

39%

22%

6%

na

Religious organisations

29%

27%

31%

7%

24%

28%

35%

6%

+4

Newspapers

na

26%

31%

4%

27%

45%

20%

4%

+5

Online news media

na

23%

28%

4%

24%

45%

20%

6%

+5

TV news media

na

21%

26%

5%

21%

44%

26%

4%

+5

Federal Parliament

55%

22%

26%

4%

22%

37%

32%

5%

+4

State Parliament

na

na

25%

4%

21%

37%

33%

5%

na

Business groups

38%

22%

25%

3%

22%

45%

21%

9%

+3

Trade unions

39%

22%

23%

5%

18%

32%

36%

9%

+1

Political parties

na

12%

16%

2%

14%

36%

42%

6%

+4

Note: ‘Total Trust’ is an aggregate figure achieved by adding ‘A lot of trust’ and ‘Some trust’.
* This Commonwealth Public Service figure is from a question asked in 6 Feb 12.

Overall, there have been small increases in trust across all organisations since this question was last asked in June. However, there has been no significant change in the rankings.

Respondents had most trust in the High Court (63%), the ABC (59%), charitable organisations (53%) and the Reserve Bank (53%). They had least trust in political parties (16%), trade unions (23%), business groups (25%) State Parliaments (25%), Federal Parliament (26%) and TV news media (26%).

Compared to the average, Labor voters had more trust in Federal Parliament (40%), the High Court (67%), the ABC (68%), the Reserve Bank (61%), the Commonwealth Public Service (42%), trade unions (41%), environment groups (48%) and local councils (39%).

Liberal/National voters, compared to the average, had more trust in religious organisations (37%) and business groups (32%) but less trust in Federal Parliament (21%), Commonwealth Public Service (28%), trade unions (14%) and environment groups (27%).

Trust in Institutions

Feb 6, 2012

Q. How much trust do you have in the following national institutions:

A lot of trust Some trust A little trust No trust Don’t know
The Australian Defence Force 41% 37% 13% 4% 5%
The Federal Police 27% 41% 21% 6% 5%
The Federal and High Courts 24% 36% 26% 9% 5%
Our intelligence agencies like ASIO 20% 39% 23% 9% 10%
The Reserve Bank 19% 37% 27% 12% 5%
The Family Court 15% 35% 28% 15% 7%
The Commonwealth Public Service 10% 39% 30% 15% 6%
Business and banking regulators 6% 27% 34% 27% 6%

Respondents were most likely to say they had a lot of trust in the Australian Defence Force (41%), Federal Police (27%) and Federal and High Courts (24%).

The least trusted institutions were business band banking regulators (61% little/no trust), the Commonwealth Public Service (45%) and the Family Court (43%).

Labor voters were more likely to have a lot or some trust in the Commonwealth Public Service (59%), the Federal and High Courts (66%) and the Family Court (56%).

Liberal/National voters were more likely to have a lot or some trust in the Australian Defence Force (86%) and intelligence agencies like ASIO (66%). Comments »