Opinion of Qantas

Feb 27, 2012

Q. Compared to 12 months ago, how do you feel about Qantas – more positive, more negative or about the same?

 

Total

Vote Labor

Vote Lib/Nat

Vote Greens

Fly regularly

Fly once or twice a year

Fly less often

Total more positive

11%

14%

13%

6%

27%

11%

5%

Total more negative

41%

47%

33%

53%

38%

42%

41%

A lot more positive

4%

6%

4%

2%

14%

3%

1%

A little more positive

7%

8%

9%

4%

13%

8%

4%

About the same

43%

35%

51%

38%

32%

45%

47%

A little more negative

23%

25%

19%

28%

19%

24%

23%

A lot more negative

18%

22%

14%

25%

19%

18%

18%

No opinion

5%

2%

3%

3%

3%

3%

7%

41% say that, compared to 12 months ago, they feel more negative about Qantas – 11% feel more positive and 43% feel about the same.

Regular flyers are somewhat more positive – 27% feel more positive and 38% more negative.

There were no substantial differences across demographics.

Comments »

Reasons for Change in Opinion of Qantas

Feb 27, 2012

Q. What is the main reason you feel more positive/negative about Qantas?

 

More positive

More negative

Actions of management

62%

77%

Actions of workers

26%

9%

Other reason

6%

12%

Not sure

5%

3%

Among those who feel more positive about Qantas, 62% say it is because of the actions of management and 26% say it is because of the actions of workers.

Among those who feel more negative about Qantas, 77% say it is because of the actions of management and only 9% say it is because of the actions of workers.

Comments »

Blame for Qantas Grounding

Nov 7, 2011

Q. Who do you think was most to blame for the grounding of all Qantas planes last weekend – Qantas management or the workers?

Total Vote Labor Vote Lib/Nat Vote Greens Regular air travellers
Qantas management 41% 55% 25% 63% 42%
Qantas workers 20% 11% 35% 8% 27%
Both equally 31% 28% 35% 23% 26%
Don’t know 8% 7% 5% 6% 4%

41% think Qantas management were most to blame for the grounding, 20% blamed the Qantas workers and 31% think both were equally to blame.

42% of regular air travellers blamed Qantas management and 27% blamed Qantas workers. Apart from Liberal/National voters, all groups were more likely to blame management over workers.

Comments »

Qantas Dispute – Most to Blame

Oct 24, 2011

Q. Qantas and its workers are currently in dispute over pay, conditions and jobs. Who do you think is most to blame for this dispute – Qantas management or the workers?

Total Vote Labor Vote Lib/Nat Vote Greens
Qantas management 36% 54% 25% 47%
Qantas workers 13% 6% 22% 4%
Both equally 37% 30% 41% 34%
Don’t know 14% 10% 12% 15%

36% believe that Qantas management is most to blame for the current dispute and 13% think the workers are most to blame – 37% think both are equally to blame.

All demographic and voter groups are more likely to think management is to blame than workers.

54% of Labor voters and 47% of Greens voters think management is most to blame while Liberal/National voters are more likely to think both are equally to blame (41%).

Comments »

Qantas Dispute – Opinions

Oct 24, 2011

Q. Do you agree or disagree with the following statements?

Total agree Total disagree Strongly agree Agree Disagree Strongly disagree Don’t know
Moving some operations to Asia is necessary to ensure a strong future for Qantas 21% 61% 6% 15% 31% 30% 17%
Qantas should keep jobs in Australia 88% 7% 51% 37% 5% 2% 5%
Qantas CEO Alan Joyce is overpaid 73% 7% 49% 24% 6% 1% 20%
Qantas employees are overpaid 20% 44% 5% 15% 34% 10% 37%
Union industrial action at Qantas is irresponsible and disruptive 54% 31% 20% 34% 21% 10% 15%
Qantas workers have legitimate concerns which management should address 67% 13% 21% 46% 10% 3% 19%

Respondents most strongly agreed with the statements that “Qantas should keep jobs in Australia” (88% agree) and “Qantas CEO Alan Joyce is overpaid” (73%) – but they are more likely to disagree that “Qantas employees are overpaid” (20% agree/44% disagree).

While 54% agreed that “Union industrial action at Qantas is irresponsible and disruptive”, 67% agreed that “Qantas workers have legitimate concerns which management should address”.

61% disagreed that “Moving some operations to Asia is necessary to ensure a strong future for Qantas”.

Comments »

Qantas Dispute – Government Intervention

Oct 24, 2011

Q. Do you think the Federal Government should intervene in this dispute or is it up to Qantas and its workers to negotiate an agreement?

Total Vote Labor Vote Lib/Nat Vote Greens
Federal Government should intervene 24% 26% 26% 18%
Qantas and workers should negotiate an agreement 62% 65% 64% 65%
Don’t know 14% 9% 10% 18%

Only 24% think that the Federal Government should intervene in the Qantas dispute – 62% think it is up to Qantas and its workers to negotiate an agreement.

All demographic and voter groups were at least twice as likely to favour negotiation over intervention.

Comments »

Qantas Dispute – Damage to Reputation

Oct 24, 2011

Q. Which of the following is likely to cause the most damage to Qantas’ reputation?

Total Vote Labor Vote Lib/Nat Vote Greens
Cutting Australian jobs and moving some operations to Asia 62% 71% 56% 66%
Industrial action by Qantas workers over pay and conditions 27% 20% 36% 22%
Don’t know 11% 9% 9% 12%

62% believed that cutting Australian jobs and moving some operations to Asia was more likely to damage Qantas’ reputation than industrial action by Qantas workers. Only 27% thought industrial action would cause most damage.

Those most likely to think cutting jobs and moving operations offshore would cause most damage were women (69%), aged 55% (66%), Labor voters (71%) and Greens voters (66%). More than half of all demographic and voter groups believed cutting jobs would do most damage.

Comments »

Sign up for updates

Receive the Essential Report in your inbox.
  • This field is for validation purposes and should be left unchanged.